Cairngorm Lodges

This Privacy Statement covers the following internet domain names that are registered to Craigmyle Estates Ltd, trading as Cairngorm Lodges, for Holiday home rentals. www.cairngormlodges.com and www.cairngormlodges.co.uk
Cairngorm Lodges is a trading name of Craigmyle Estates Ltd where we refer to Cairngorm Lodges this also includes Craigmyle Estates Ltd.

Cairngorm Lodges and Craigmyle Estates Ltd are committed to protecting and preserving the privacy of our visitors and customers.

This privacy policy sets out how Cairngorm Lodges uses and protects any information that you give Cairngorm Lodges when you use this web site, rent a holiday home or communicate by email, telephone or in writing via mail.

Cairngorm Lodges is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site or renting a holiday home then you can be assured that it will only be used in accordance with this privacy statement.

Cairngorm Lodges may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd March 2013.

We are duty bound by United Kingdom law to comply with, Immigration (Hotel Records) Order 1972. This order states for all guests in the party aged over sixteen we must record the following information which we then must retain for a minimum period of twelve months.

• Date of arrival and date of departure.
• Full name.
• Nationality.
• Home Address.
• Passport number and place of issue - Only for guests who are not British, Irish or Commonwealth citizens.
• Next destination - Only for guests who are not British, Irish or Commonwealth citizens.

• Contact information including email address.
• Demographic information such as postcode.
• Other information relevant to customer surveys and / or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons -

• Comply with UK law.
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our web site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better web site, by enabling us to monitor which pages you find useful and which you do not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.

Our web site may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

You may choose to restrict the collection or use of your personal information in the following ways -
Whenever you are asked to fill in a form on the web site, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at john@cairngormlodges.co.uk
We will not sell, distribute or lease your personal information to any third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email, john@cairngormlodges.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.